Terms and conditions

Terms and Conditions
General contracting conditions

Legal framework
In compliance with current regulations, the entity AUTOSOL S.C.A. that operates through the internet from this WWW.AUTOSOL.ES website, the general contracting conditions of the products and/or services offered through it are detailed below and from which the rights and obligations of the parties are generated. .
These General Conditions of Contract (hereinafter "Conditions") have the function of regulating the relationship between AUTOSOL S.C.A. (hereinafter the "Provider") and customers (hereinafter the "User"), relating to all transactions made through the online store website.
    Bidding Company CORPORATE NAME: AUTOSOL S.C.A.
    CIF: F29032984
    PROVINCE: MALAGA Zip Code: 29620
    PHONE: 952380295
    EMAIL: info@autosol.es
    And from somewhere else:
    The client
    Customer will be understood as the Internet user who acquires this condition, through access to the web, being responsible for the veracity of the personal data provided to the provider.
By accepting these Conditions, the client declares:
    That is a person with the capacity to contract according to current regulations.
    That he has read and accepts these Conditions.
The User will have access always and in any case, prior to the start of the product contracting procedure, to the conditions, which may be stored and/or reproduced on a durable medium.
Validity or Duration
The period of validity or duration of these Conditions and particular contracting conditions, will be the time that they remain published on the aforementioned website and will be applicable from the moment the User makes use of the website, and/or proceeds to the contracting of any products.
The provider reserves the right to unilaterally modify said Conditions, without this affecting the goods or promotions that were acquired prior to the modification by the User. The User undertakes to carefully read the contracting conditions, each time he proceeds to contract a product, given that they may have been modified since the last time he accessed.
If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity will affect only said provision or the part of it that is null or ineffective, subsisting in everything else the Conditions.
Object of the contract
The purpose of this contract is to regulate the contractual relationship of sale born between the provider and the user at the moment in which the latter accepts the purchase during the online contracting process through the mechanisms that are set out below. The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly exposed through the website, of one or several specific products. Each of these products may be subject to specific regulation through the particular contracting conditions of each one of them, of the which will be given more detail in the guarantee, returns, withdrawal section, or in the product's own technical data sheet, due to the different formats in which the products are marketed, their packaging or their very nature.
Web access
The client will be able to book the services on the web, on its home screen, by entering the origin, destination, passengers, date and time of collection, and can also select if they have a promotional code. Once established, we click on search, and the web will give us the different vehicle options available. Once the vehicle has been selected, the client will enter the personal data required as mandatory: name and surname, email and telephone.
Geographic scope
This website operates and sells, in the Spanish territory. Hereinafter, this geographical area will be understood as "the Territory". Therefore only reservations are made in the Territory. The use of this website as well as any reservation made on it is considered made in Spain, and therefore subject to current Spanish laws and regulations. The Provider does not accept or deliver orders outside the Territory mentioned. All of the above is indicated without prejudice to the fact that we will soon be able to offer these services in the excluded areas, in which case it will be announced in advance on this website.
Product information
The Provider pays great attention to the information related to VAT to the characteristics of the services through technical descriptions and photographs that illustrate the available vehicles. All this is done within the limits of the technique and respecting market standards.
    Taxes, currency and shipping costs
    In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT). The prices indicated for each product include Value Added Tax (VAT) and in any case will be expressed in the Euro currency (€). These prices, unless expressly stated otherwise, do not include shipping costs or any other additional services and annexes to the purchased product.
    Language in which the contract is developed
    The contracting procedure and pre-contractual information is in Spanish and English and these languages ​​will be used to carry out the contracting.
    Reservation Process Steps
    14.1 Registration
    Not applicable.14.2 Reservation process
    The reservation process is easy and simple.
        Selection of origin, destination, dates and number of adults, children and babies.
        Selection of the type of vehicle.
        Selection of extras.
        Introduction of flight details, personal data, email and contact telephone number and payment method/details (option in cash, by credit card or Paypal).
        dispositions to take into account in the purchase process.
    Types of products
    The website has the following services:
        Transfer services between Malaga Airport and any point in Spain.
        Transfer services between two points within Andalusia.
        Excursion and visit services.
        Driver services available.
        Wedding car services.
    Maximum order amount
    Each reservation admits only the contracting of two services, that is, the round trip.
    How to cancel my order
    Cancellations of services will be made by email to info@autosol.es and 24 hours in advance. In the case of not doing it in this way, the full service will be billed. Cancellations of services using the web reservation system can be made up to 24 hours before the first date of your transfer. In case of Payment to the driver, the cancellation has no cost for the customer. Otherwise, if your reservation was paid using Paypal, 20% of the total will be withheld as cancellation fees. The schedule for notification of cancellations or modifications will be from 8 in the morning to 8 pm.
    Where can I check my invoice? The invoice can be requested via email invoicecion@autosol.es
    Value Added Tax
    In accordance with current regulations, any purchase made through the website will be subject to Value Added Tax (VAT).
    Payment Methods or Modalities
    In general, the User may choose the form of payment:
        By credit/debit card, for which it will provide, among others:
            Name and surname;
            Card number;
            card expiration date;
            Once you have validated all the information about your reservation, an option will appear to choose which payment method you want to use and enter your data.
    In the event that the payment platform reports the denial of the card, the order will be automatically cancelled, informing the customer of the cancellation online and at the time, as we have previously mentioned.
        By Bank transfer
        You must make the transfer to the account that will be indicated in due time. IMPORTANT: as a concept of the transfer you must indicate only the number of the order that will be indicated.
        By Paypal
        You can make the payment of your purchase through Paypal. Your card data will not be stored in our database, since when they are filled in they will be on the secure website of the chosen bank.
    General Provisions on the Payment Process
        The payment order given by the client necessarily implies adherence to these General Conditions as well as the particular conditions of the reservation.
        For any form of payment chosen by the client, all payments will be subject to the terms and conditions applicable to it by the intervening financial entities or by the secure payment platforms (eg Visa, Mastercad, etc.).
        Once the payment has been made correctly, the client receives a confirmation email from us with the details of their reservation and payment confirmation. For cash payments, the system sends a confirmation email with the details of the reservation.

The Provider reserves the right to cancel payments or reservations in case there are indications of operation. fraudulent actions, informing the competent authorities of conduct that is susceptible to investigation for the prevention of fraud.

    Returns of defective, damaged or incorrect products or exercising the right of Withdrawal
    In accordance with Article 103 section L) of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, the marketing of our products are exempt from the application of the right of withdrawal. The article says the following: “The supply of accommodation services for purposes other than serving as a home, transporting goods, renting vehicles, food or services related to leisure activities, if the contracts provide for a date or period of execution specific”.
    Customer Service: Help, Suggestions and Claims
    At any time, you can contact our Customer Service to ask for help, make suggestions or complaints by writing to info@autosol.es, or by calling +34 952 380 295 24 hours a day.
    product warranty
    All items offered on our website have the official manufacturer's warranty under the legally established terms.
    Rights of the Provider
        Keep, modify or suspend your website without prior notice.
        Modify the price of the offers.
        Reject orders due to lack of stock or customer non-payment.
        Refuse access to computer tools to customers in case of breach of these conditions. – Receive the amount of the customer's purchases, once the transaction is accepted.
        Reserve ownership and retain full ownership of the item until full payment by the customer.
        Do not reproduce, dispose of or dispose of the information published by The Provider in all its contents without the express permission of the company itself.
        Proceed to correct or amend human or computer errors.
    Limitation of liability
    All the information provided by the User to the Provider and through the corresponding forms must be truthful. It is the responsibility of the User to keep the data supplied to the Provider duly updated. In any case, the Provider is exempt from any liability for damages or losses caused as a result of having provided false, insufficient, inaccurate or incorrect information. Access to the website does not imply any obligation on the part of the Provider to verify the authenticity, suitability, completeness, accuracy, adequacy and updating of the information provided by the User through the corresponding forms. The Provider will not be responsible in those cases in which it corresponds to the parents, guardians or legal representatives of the Users who are minors or incapacitated, authorize access, provision of personal information or use of the website or the contracting of any products or services provided through the applications or web platform. It will be the responsibility of the aforementioned parents, guardians or legal representatives to supervise the access and use of the minor or disabled to the contracting of the products and services provided through WWW.AUTOSOL.ES The access of the Users to the Contents does not imply any obligation on the part of of the Provider to control the absence of viruses or computer elements that may have a harmful effect on the User's computer equipment. In any case, it will be up to the User to have the necessary tools to detect such viruses or harmful computer elements. Consequently, The Provider will not be responsible for possible damage caused to the computer equipment of Users or third parties during access to the Contents. The Provider will not be liable for interruptions that occur in electrical or telecommunications services that prevent users use the services offered.
    Applicable Law and Jurisdiction
    These conditions will be governed or interpreted in accordance with Spanish legislation in what is not expressly established. The provider and the user agree to submit any controversy that may arise from the provision of the products or services subject to these conditions, to the Courts and Tribunals of the user's domicile. In the event that the user is domiciled outside of Spain, the provider and the user expressly waive any other forum, submitting to the Courts and Tribunals of the domicile of the OWNER OF THE WEB. Online dispute resolution platform for consumers and merchants The European Commission has launched a platform to help consumers and merchants to settle disputes relating to purchases made on the Internet. Platform address: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=ES

You can also read our Legal Notice.